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Highly Recommend Paul Simon. We recently sold a property that is under probate and Akbar was the assigned Agent. I cannot praise him enough. He has been so helpful, patient and considerate throughout the whole process, even when we were met with some hurdles. He has been nothing short of professional and great to work with. Thank you Akbar for all your help! You are fantastic!

Had an excellent experience with Paul Simon Estate Agent
Akbar Ali was an exceptional agent. We really did put him though the treadmill as the property sold was part of a Probate.
Nothing phased Akbar always polite and well spoken. Can’t thank him enough. He has been a real gem.

I was in contact with Akbar Ali at Paul Simon who was very helpful in providing me with advice and guidance ahead of the sale of my property. He was always friendly, paid attention to my thoughts and was patient — all of which was refreshing during what can be a stressful process.

I really valued Akbar’s opinion — he was able to let me know what my options were. Really pleased to have met him and appreciated his support. Would definitely recommend his services. Thanks for all your help!

We had a very easy experience buying through Paul Simon. Akbar and Gem worked with us to understand our requirements and find us our dream home – we went from offer to completion in less than 4 months. Recommended!

Paul Simon helped sell our property. I found the whole team to be really helpful (especially Akbar and Richard). They were all readily available and very communicative during the whole process. We could always get in touch with them with any questions. I would definitely recommend the team

Paul Simon did a great job selling our house. Akbar and his colleagues made the process very smooth for us, and persevered when our initial purchaser unexpectedly pulled out of the sale.

We recently sold our home through Paul Simon Residential, and we cannot speak highly enough of the exceptional service provided by Abdul and Ecem. From the very beginning, they were incredibly supportive, offering clear guidance and complete transparency throughout the entire process — qualities not always synonymous with estate agents.

At no point did we feel we were being “sold to.” Instead, Abdul and Ecem acted as trusted advisors, genuinely focused on helping us navigate each stage with confidence. Their commitment and positivity never wavered, we trusted and valued their opinions enormously, not only because they were consistently knowledgeable and clear, but also because they never shied away from the difficult conversations when they were needed. That honesty was invaluable and made us feel supported throughout the entire journey.

It was an absolute pleasure working closely with both of you and the wider team. We are extremely grateful for everything & have no hesitation whatsoever in recommending your services to anyone looking to buy or sell a property or arrange a mortgage.

Thank you for making the experience as smooth and stress‑free as possible!

I’d love to give 5* but giving 4* as I was initially assigned a newly hired employee as my case manager after signing the contract with Akbar.

This new employee was late to viewings, overall just stood around just letting me conduct the viewing once he arrived, and caused a lot of miscommunication over email. He seemed to have been let go or reassigned within a month or two of this. Additionally, there were a lot of situations early on where Paul Simon employees were not talking to each other and would constantly make the same enquiries to me when I had already informed them i.e. asking me for keys when I had already handed them over.

Once this employee was removed the service I’d say can be 5*. New employees are a hit and miss I know but as a new customer of Paul Simon I felt it was a very bad first impression. Ecem who was assigned after was very good.

Paul Simon were great throughout the process of buying our first property. Ecem was especially very friendly and efficient and we would be happy to use their services again.

I had a shocking experience helping a friend deal with Abdul who was selling her house at Paul Simon and would strongly warn anyone thinking of working with him. She called me in tears and shaking, unable to talk on the moving out day and I suspect I may have got there in time to prevented her from killing herself in desperation. I would describe him dishonest, argumentative, abusive and a bully. I have other words but they are not appropriate here. You have been warned.

In response to the reply by Paul Simon, my review related to way Abdul spoke to me personally when I was trying to help him, which was frankly rude and unpleasant. This is a personal experience I have every right to report honestly. I explained to Abdul very politely that my friend had made a very amicable agreement with the buyer to remain in the flat for a short period in order to clean up and that permission had been given in writing. His response was obstinate, argumentative, uncooperative and disrespectful and I was quite shocked. I had up to that point thought that my friend had been exaggerating about him but she apparently had not. She also told me that she had rung the office to thank the other staff for being helpful. A simple apology would have sufficed, but apparently not something Abdul considered.

We have bought our new home with Paul Simon. We were under a huge pressure as our previous purchase was falling through after 7 months of conveyance with the concrete risk of loosing our buyers. We had to find an alternative quickly and make sure that the conveyance this time went fast and smoothly. Akbar managed to quickly arrange the view of the property. We made an offer the same day of the viewing and needed to be accepted that same day to hope to not lose our buyers. Akbar had quickly liaised with the sellers explaining our circumstances and our offer was accepted straight away. After 12 weeks we were able to complete. Thank you Akbar of your assistance in the purchase of our home!

Paul Simon Estate Agents as a business were excellent. In particular, Mr Akbar Ali who kept me informed at all times of the marketing, viewings arranged and the subsequent sale of the property. The viewings were always attended by someone at the firm. He continued to “manage” even after the sale price was agreed, as we headed towards exchange and completion.

Can’t fault them in any way. Professional, courteous, informed in terms of local knowledge.

Will be only too happy to use them again. Many thanks !

Paul Simon were great at managing the sale of our property in what is a difficult market. Richard and Ecem were always available to give balanced advice and guide us through the process. I would definitely recommend them.

Richard and Ecem were fantastic! They were not even my estate agents. They were the estate agents of the people I was buying from… and yet they helped me every step of the way. Really friendly and went the extra mile to help everything get over the line. Thank you guys!

Paul Simon helped to sell my flat and my new place was on the market with them. I found them to be friendly and straightforward to deal with, and less pushy than some of the other agents I initially considered. Special thanks to Akbar whose calm approach helped keep me sane through a long and painful move process with several ups and downs along the way due to complexities with the chain.